Mental Health Foundation ACT appreciates and welcomes feedback. As part of our continuous improvement process we are reaching out and asking for your feedback on our services.

We appreciate you taking the time to complete this survey.

Participant Survey December 2023

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Your experience

1. What services are you currently receiving from MHF?(Required)
3. Do you feel you are achieving your goals?(Required)
4. Do you feel that MHF supports you to achieve your goals?(Required)
5. Do you feel you are supported in your decision making process?(Required)
6. Do you feel that MHF listens to you and responds to your needs?(Required)
7. Do you know how and when you can ask MHF to provide you with an advocate?(Required)

Feedback

8. Which of the following methods are you aware of to provide feedback to MHF or make a complaint?(Required)
10. Through your interaction with MHF staff is there any feedback you would like to provide regarding our processes and procedures?(Required)
11. Do you know what to do if there is an emergency or if MHF were unable to support you, e.g. if there was another lockdown?(Required)

Final comments

12. How likely are you to recommend MHF to somone else?(Required)
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