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Feedback
Feedback form – all MHF services
To assist us to provide the best support possible to our participants, we appreciate any feedback you would like to give us about the support and services you received from MHF.
1. Which MHF Programs would you like to provide feedback on?
(Required)
Mental Health Discharge Assistance Program
Accommodation
Assistance with Access (NDIS Cat 004)
Assistance with Daily Life (NDIS Cat 001)
Financial Plan Management
Increase Social and Community Participation (NDIS Cat 009)
Support Coordination or Recovery Coaching
Other
Select All
2. What were your goals when you started receiving MHF services (what did you wish to achieve)? Please list below: (If this is not relevant skip to question 5.)
3. How important are your goals to you? (Select the relevant number – 1 indicates lowest and 5 indicates highest importance.)
1 – least important
2
3
4
5 – most important
4. To what level do you think you achieved these goals? (Select the relevant number – 1 indicates not at all and 5 indicates achieved fully.)
1 – not at all
2
3
4
5 – fully achieved
5. What were your expectations of MHF and to what extent were your expectations met?
6. Do you feel that staff had adequate knowledge of the sector to support your needs?
Yes
No
7. How satisfied are you with the overall program? (Select the relevant number – 1 indicates very unsatisfied and 5 indicates very satisfied.)
1 – very unsatisfied
2
3
4
5 – very satisfied
8. Did you feel listened to and respected by MHF staff?
Yes
No
9. How satisfied are you about the way you were listened to? (Select the relevant number – 1 indicates very unsatisfied and 5 indicates very satisfied.)
1 – very unsatisfied
2
3
4
5 – very satisfied
10. How likely are you to recommend MHF or this program to someone else? (Select the relevant number – 1 indicates very unlikely and 5 indicates very likely.)
1 – very unlikely
2
3
4
5 – very likely
11. Would you like to provide any further comments?
If you would like us to contact you to discuss this feedback, please complete the below information:
First Name
Last Name
Email
Phone
Comments
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